Refund Policy

Company Information:

  • Company Name: Ivisaksa
  • Company Address: Akşemsettin, Kınalızade Sk. No:21/A, 34200 Fatih/İstanbul
  • Company Phone: +90 535 771 37 00
  • Company Email: info@ivisaksa.com

1. Introduction
This Refund Policy outlines the conditions under which refunds will be provided for services purchased from ivisaksa.

2. Eligibility for Refunds
Refunds are available only if the visa application process has not yet begun. Once the process is initiated, no refunds will be issued.

3. How to Request a Refund
To request a refund, please contact us at info@ivisaksa.com with your order details. All refund requests must be submitted within 14 days of purchase.

4. Processing Refunds
Once your refund request is approved, the refund will be processed within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.

5. Non-Refundable Services
Certain services, such as expedited visa processing or services already provided, are non-refundable.

6. Contact Information
For any questions regarding this Refund Policy, please contact us at info@ivisaksa.com or +90 535 771 37 00.